Skip to main content

Custom Branding

Make the chat widget look like a natural part of your website by customizing colors, logo, and removing Ringyo branding. Available on Pro and Agency plans.
Custom branding is a Pro+ feature. Upgrade your plan if you’re on the Starter plan.

Branding Options

Navigate to Dashboard → Settings → Chat Widget → Branding to access customization.

Colors

Logo & Avatar

  • Widget Icon — replaces the default chat bubble icon with your logo
  • Agent Avatar — shown next to agent messages in the chat
  • Header Logo — displayed in the chat widget header
Upload images in PNG, JPG, or SVG format. Recommended size: 64×64px for avatars, 200×40px for header logos.

Branding Removal

Toggle Hide “Powered by Ringyo” to remove the Ringyo attribution from the widget footer.

Configuration

1

Upload your assets

Go to Settings → Chat Widget → Branding and upload your logo and avatar images.
2

Set your colors

Use the color picker or enter hex values to match your brand palette.
3

Preview

Use the live preview on the right side of the settings page to see changes in real time.
4

Save and deploy

Click Save. Changes are applied immediately to all pages using your embed code — no code changes needed.

CSS Override (Advanced)

For more granular control, you can override widget styles with CSS:
CSS overrides may break with widget updates. Use the built-in branding options when possible.

Next Steps